“Commut”, “we”, “our” or “us”) treats the Personal Information collected, used and disclosed by you
in course of your use of our website, mobile applications and other online services (collectively, the
mobile applications and other online services or when you otherwise interact with us, including your
Personal Information. “Personal Information” is defined as any information that relates to a natural
person (that would be you if you are an individual), which, either directly or indirectly, in combination
with other information, is capable of identifying such person.
informed about our information practices and the ways you can help protect your privacy.
Nature of Personal Information Collected
We collect some Personal Information when you register with Commut and become a member
(“Member”), such as your name, address, phone number, email address, birth date, gender, pin code,
occupation, industry, and personal preferences and interests relevant to Commut Services. Once you
register with Commut and sign in to our website/application, Commut automatically receives and
records information on our server logs from your browser, including your IP address, Commut cookie
information, and the page you request.
Use of Personal Information
The information you provide us or we collect is used for the customization of Commut Services or content to your requirement, booking of Rides,
communication with you, conduct of research and improving our services, and providing anonymous,
aggregated reporting for internal and external clients.
We use data collection devices and technologies to collect information, and this may include sending
cookies to your computer or mobile device. ‘Cookies’ are small data files stored on your hard drive or
in device memory that helps us to customize and improve your user experience and the Commut
Services, see which areas and features of the Commut Services are popular and count visits. In
addition, the Commut website and application include advertising that is delivered to your computer
by the third parties, and the companies that show advertisements on some of our pages may set and
access their own cookies on your computer. Commut website or application may also have links to
third party websites and application that may collect your Personal Information. You may modify the
cookies that are accepted by your computer by changing your browser settings, although this may
change the way the Commut website or application is presented to you. The third parties’ use of their
cookies or their collection of Personal Information from you is subject to their own privacy policies,
and we are not responsible for the privacy practices or the content of those third party cookies or
Confidentiality and Security
We provide Commut Services through secure servers and all data collected in course of your use of
Commut Services is stored and controlled on servers located in Hyderabad, India. We have stringent
security measures in place to protect the loss, misuse, and alteration of the information under our
control. Once your information is in our possession we adhere to strict security guidelines, protecting
it against unauthorized access.
We limit access to Personal Information about you to employees, affiliates and/or partners who we
believe reasonably need that information to provide services to you or in order to operate and
improve the Commut Services.
Accessing, Changing and Protecting Your Information
You can access and edit your Commut account information at any time. While you are a Commut
Member, we will send you certain communications relating to the Commut service, such as service
announcements, administrative messages and a Commut newsletter. These communications are
considered part of your Commut account, and you can opt out of receiving them by updating your
account settings/ only optout of receiving them by deleting your Commut account.
You can delete your account by contacting Commut or visiting your
[Website: http://www.commut.co/, App: commut.co/app, Web App: app.commut.co] page.
Disclosure of Your Personal Information
We may be required to disclose information collected by us, including your Personal Information, to
comply with our legal obligations or requests from law enforcement agencies, to resolve any disputes
that we may have with any of our users, and enforce our agreements with third parties, or to carry
out any other purpose for which the information was collected.
We may also share aggregated or deidentified information, which cannot reasonably be used to
identify you. The Commut Service may offer social sharing features and other integrated tools (such as
the Facebook “Like” button), which let you share actions you take on the Commut Service with other
media, and vice versa. The use of such features enables the sharing of information with your friends
or the public, depending on the settings you establish with the entity that provides the social sharing
feature. For more information about the purpose and scope of data collection and processing in
connection with social sharing features, please visit the privacy policies of the entities that provide
We may provide your phone numbers to Operators to enable them arrange the timing and location
for your pick up for the Ride.
We may also share our users’ information with any successor in interest if Commut is acquired by or
merged with another company, or sells a significant portion of its assets, or all of its assets, to any
which updates shall come into effect at the time of posting them on the Commut website or
use of Commut Services at that time.
By using the Commut Services by providing your information, you consent to the collection and use of
always aware of what information we collect, how we use it, and under what circumstances we
In accordance with Information Technology Act 2000 and rules made there under, the name and
contact details of the Grievance Officer are provided below:
[Commut,CIE , Vindhya C4, IIIT Hyderabad, Gachibowli, Hyderabad - 500032]
Timings: [8 am to 8 pm]